Ritsumeikan University

Ritsumeikan University Tuition Portal

Frequently Asked Questions

This page contains answers to frequently asked questions regarding procedures and how to use this website.
For other inquiries regarding tuition and fee payment methods, please refer to the "Regarding Tuition Payment" page on the Ritsumeikan University website.

Direct Debit Registration

Q1

By when do I need to register for direct debit?

A1

Please complete the registration procedure within the period listed in the "Direct Debit Registration Guide" sent by the university each semester.

  • Information on direct debit registration periods is also available here.

Q2

Do I need to register every year?

A2

No. Once you have completed the initial registration, you do not need to register again unless your registered information changes. Your registration will remain valid until graduation or completion of your program.

Q3

What should I do if my student ID number changes?

A3

If your student ID number changes, your existing account information cannot be carried over.
If your student ID number has changed due to internal advancement, transfer within the university, or readmission, please register for direct debit again using your new student ID number.

Q4

What types of bank accounts can be registered?

A4

Please register a savings account.

Q5

Can I register a bank account that is not in the student's name?

A5

Yes. Accounts in the name of a parent or another person may be registered. Please obtain the account holder's consent before completing the registration procedure.

Q6

Can I change a bank account that has already been registered?

A6

If you wish to change your registered bank account, please complete the registration procedure again on the Direct Debit Registration Site during the registration period, following the same steps as for a new registration.
Changes cannot be accepted outside the registration period.

Q7

What should I do if the account holder's name changes?

A7

If the account holder's name changes, you must register for direct debit again.Please complete the registration procedure again on the Direct Debit Registration Site, following the same steps as for a new registration.
Changes cannot be accepted outside the registration period.

Q8

I accidentally registered multiple times. Will my account be debited more than once?

A8

If you complete the registration procedure multiple times, tuition and fees will be debited only from the bank account registered most recently.
(Multiple withdrawals will not occur.)

Q9

I would like to stop direct debit. What should I do?

A9

A direct debit cancellation request can be submitted during the registration period.

  • To stop direct debit, please complete the procedure here.
  • For information on the registration period, please click here.

Q10

Can I register an overseas bank account?

A10

No. Overseas bank accounts cannot be registered. Please provide an account with a financial institution located in Japan.

Q11

Can I register a bank account using a paper form?

A11

No. Paper-based registration procedures are not accepted.

Direct Debit Dates and Withdrawal Amounts

Q1

Is there a way to confirm the amount that will be withdrawn?

A1

You can confirm the scheduled withdrawal amount on the Direct Debit History Inquiry screen, which is accessible from the Select Procedure screen, from the 11th day of the direct debit month onward (May for the spring semester and November for the fall semester).
Please note that the amount may be displayed before the 10th; however, any amount shown before that date is an estimated amount and may be subject to change.

Q2

When are direct debits processed?

A2

Direct debits are processed near the end of May for the spring semester and near the end of November for the fall semester.

  • Specific dates can be viewed here.

[Important Notes]

  • If the direct debit cannot be processed due to insufficient funds or any other reason, Ritsumeikan University will contact you at a later date.
  • Depending on the timing of procedures for student status changes or scholarships, there may be a difference between the latest billed amount and the amount withdrawn from your account.
    If such a difference occurs, Ritsumeikan University will contact you at a later date.
    Please note that a second withdrawal attempt will not be made.
Q3

Can I change the direct debit date?

A3

We regret that the direct debit date cannot be changed.

Q4

Can tuition and fees be paid by direct debit as an annual lump-sum payment?

A4

No. Annual direct debit payments are not supported. Withdrawals are made every semester.

Q5

What happens if the direct debit cannot be processed?

A5

If the direct debit cannot be processed due to insufficient funds or any other reason, Ritsumeikan University will contact you at a later date.

Confirmation Methods

Q1

How will the direct debit appear in my bankbook?

A1

The transaction will appear as "NSリツメイカン" or "NSニコス."
You can also view your direct debit history on the Direct Debit History Inquiry screen accessible from the Select Procedure screen.

Q2

Will a receipt be issued?

A2

No. Receipts are not issued through this website. Please refer to your bankbook or other account records to confirm the direct debit transaction.

Q3

Where can I confirm the bank account information I registered?

A3

You can view your registered bank account information on the Direct Debit History Inquiry screen accessible from the Select Procedure screen beginning the day after you have completed the account registration procedure.
Please note that this information cannot be viewed on the same day the registration procedure is completed.

Troubleshooting

Q1

I cannot access the Direct Debit History Inquiry screen from the Select Procedure screen.

A1

The Direct Debit History Inquiry screen will be available the day after you complete the account registration procedure.
Please note that the screen cannot be accessed if account registration has not been completed or on the same day the registration procedure is completed.

Q2

I received the message "The entry contains unsupported characters."

A2

Please review the following half-width katakana input rules:

  • Convert small characters (ャ, ュ, ョ, ッ, ァ, ィ, ゥ, ェ, ォ) to their standard-sized equivalents.
  • Replace "ヲ" with "オ."
  • Replace the long vowel mark "ー" with a half-width hyphen "-."

Q3

My account number has six digits or fewer. How should I enter it?

A3

Account numbers must be entered as a seven-digit number. If your account number has six digits or fewer, add leading zeros at the beginning.
Example: 123456 → 0123456

Q4

The application screen asks for my PIN. Is it safe to enter it?

A4

Yes. This information is required by the financial institution for identity verification and authentication purposes.

[Important Notes]

  • The PIN is used only within the financial institution's authentication system.
  • If you have forgotten your PIN, please contact your financial institution directly.
  • Ritsumeikan University will never contact the account holder by telephone, email, or any other means regarding their PIN.
Q5

I did not receive the registration completion email.

A5

After completing the direct debit application on your financial institution's website, please do not close the browser window. Be sure to click a button such as "Return to Merchant" or "Notify Merchant."
In some cases, you may be redirected automatically from the financial institution's website back to this website.
If you close the browser window while still on the financial institution's website, the registration completion email cannot be sent.
To confirm your registered account information, please access the Direct Debit History Inquiry screen from the Select Procedure screen on or after the day following the date you applied.

About the Service in General

Q1

I want to check my payment status.

A1

Access the Ritsumeikan University Tuition Payment Site Enter your Student ID No. (11 digits) and the Payer Code (17 digits) found on the payment slip, then press the "Login" button.

Q2

Are there any times when the portal is unavailable?

A2

Ritsumeikan University Tuition Portal will not be available during the hours below due to maintenance.

  • From 4:30 AM to 5:30 AM every day

Q3

I cannot login.

A3

Please check your Student ID number: (11 digits), payer code (17 digits).
*If you do not know your student ID number or payer code, please refer to "Regarding Tuition Payment" page on the Ritsumeikan University website.

Q4

The operation screen is not working properly. Is there any way to fix this?

A4

The operation screen may not work properly depending on your browser settings and/or operating environment.
Please try using a different browser (e.g., Google Chrome/ Safari/ Microsoft Edge, etc.) and a different operating environment (i.e., PC or smartphone).

Q5

Is it possible to cancel a payment?

A5

Payment cannot be canceled after the payment procedure is completed.
In the case of payment by credit card, it is not possible to change the card information or "number of payments."

Q6

After completing the payment process, I noticed that the cardholder name is incorrect. What should I do?

A6

If you have completed the payment process, you do not need to correct the cardholder name.
Please be assured that the payment has been completed correctly.

Q7

I've missed the payment deadline. Is it still possible to carry out the payment procedure?

A7

For payment procedures after the deadline has passed, please contact the university.

Q8

What is the system usage fee?

A8

The system usage fee is a fee required in accordance with the payment amount when using this site for tuition payment.

Q9

Is it unnecessary to complete the payment procedure again for the next academic year after completing the procedure once, as is the case with bank account transfers (automatic payment)?

A9

This system is not like a bank account transfer (automatic payment) where you only need to carry out the procedure once and subsequent amounts due will be automatically withdrawn. Please keep this in mind for future payments.

Q10

I don't know my student ID number and/or payer code. What should I do?

A10

If you do not know your student ID number or payer code, please refer to "Regarding Tuition Payment" page on the Ritsumeikan University website.

Q11

During what period can I use the Tuition Payment Site?

A11

Spring semester: April-August; Fall semester: October-February

The Tuition Payment Site is not available during September or March.
Please click here for specific dates.

Payment by Payment Slip (Bank Transfer Request Form)

Q1

Can I make a payment by displaying the payment slip PDF on a smartphone or other device instead of printing it?

A1

No. Financial institutions cannot accept a payment slip PDF displayed on a smartphone or other device screen.
Please print out the payment slip PDF yourself and take it to the financial institution counter.

*Important Notes*

  • Printing the payment slip (Bank Transfer Request Form) from this website alone does not complete the payment procedure. Please make the payment at your preferred financial institution by the payment deadline.
  • If payment at the financial institution is not completed by the payment deadline stipulated by the university, you may be expelled from the university.
  • Please print the bank transfer form in black and white, portrait orientation, on white A4 copy paper.
  • If the size or format differs, the form may not be accepted by your financial institution. Do not enlarge or reduce the print size.
  • For other important notes, please review the "Notes on Tuition Payment at Ritsumeikan University" included with the payment slip before making payment.
Q2

I do not have a printer at home. How can I print the payment slip?

A2

Please save the payment slip PDF file and use a printing service available at a convenience store or other printing facility.

Q3

Can I make a payment using a payment slip after the payment deadline has passed?

A3

No. Payment slips cannot be used after the payment deadline has passed.

Q4

I lost my payment slip. Can it be reissued?

A4

Yes. A payment slip can be reissued during the period in which the Tuition Payment Site is available.
Please click here for information on when the Tuition Payment Site is available.

Q5

What should I do if I would like to make a payment for an amount of my choosing?

A5

When you download the payment slip, a payment slip for installment payments (with the amount field left blank) is also included.
Please enter the desired amount on this installment payment slip and use it to make your payment.

Q6

Why won't the PDF files display?

A6

Adobe Reader (free version) from Adobe Systems Inc. is required to view PDF files.
Please click the icon below to download and install the latest version.
If you already have Adobe Reader installed, we recommend checking your version and updating it to the latest one.

Get Adobe Reader

About Credit Card Payments

Q1

Can I pay by credit card if I go to the university's Office of Finance and Accounting?

A1

Credit card payments are not accepted at the Office's counter.

Q2

Can I use prepaid cards, debit cards, or cards issued overseas?

A2

Any card with the logo of one of the five major international brands can be used (i.e., Visa, Mastercard, JCB, American Express, or Diners Club).

Q3

Can I pay with a credit card for which the cardholder name is not the student?

A3

It is possible to pay with a credit card that is not in the student's name. Please have the cardholder complete the payment procedure.

Q4

Can I choose the number of payments for a credit card payment in advance?

A4

The payment methods available are lump-sum payment and installment payment (i.e., 3, 5, or 6 installments).

*Available payment methods and fees vary with each card issuer. For more information, please contact your card issuer directly.*Please note that even if you choose to pay in installments, the system usage fee will be paid as a lump-sum payment.

The URL is valid for 30 days. However, payment cannot be made beyond the payment due date on the payment slip.

Q5

Can I change the number of payments for a credit card payment after the process is completed?

A5

Please be aware that it is not possible to change the number of payments after the payment procedure is completed.

Q6

If I pay by credit card, when will the payment date be?

A6

The payment date will be the day the payment procedure is completed (i.e., the credit card usage date).

Q7

How long does it take for the payment to be reflected in my credit card statement?

A7

F-REGI Co., Ltd. is unable to confirm this information.
Please contact the card issuer shown on the back of your card.

Q8

When will the amount be withdrawn after having paid by credit card?

A8

The withdrawal date differs depending on the credit card company. Click here for a list of withdrawal dates for major credit card issuers.

About Pay-easy Payments

Q1

When does the link for carrying out the procedure expire?

A1

It is valid until the day after application procedures are completed. However, on the payment deadline day, payment procedures must be completed by 23:30.

Q2

Is it possible to cancel a Pay-easy payment procedure?

A2

< If the payment process has been completed >

Payment cannot be canceled after the payment procedure is completed.

< If the payment process has NOT been completed >

If you have not completed the payment procedure at your financial institution when your payment application is received, the application will be automatically cancelled.

About the System

Q1

Is the system secure?

A1

The information you enter on this site is protected by an encryption technology called SSL (Secure Sockets Layer), so please use this site with peace of mind.

Troubleshooting

Q1

An error message is shown on the screen and I am unable to proceed.

A1
  • If you receive an error after entering your credit card information, please contact the card issuer shown on the back of your card.
  • If you receive a session error, please try starting the process again from the homepage. If you are not sure what is causing the error, please check the error message and then contact the operator of this site (F-REGI Co., Ltd.) using the contact form.
Q2

The message "Please check your card number (201)" (カード番号を確認してください(201)) is displayed.

A2

Please make sure that the credit card information is correct and try again.

Q3

I am unable to receive the payment procedure completion email.

A3

If you have set your account to receive emails with specific addresses or domains, please register "@pay.f-regi.com" as an allowed domain.

Q4

Why does the payment procedure completion email contain garbled text?

A4

The email text may not be displayed correctly when using some email clients or if a different character encoding is selected.
Please change the character encoding settings and check if it the text is still shown as garbled.

Q5

Where should I contact for inquiries?

A5

For inquiries regarding tuition payments, please contact us through the chatbot on the following website (Japanese only).
https://www.ritsumei.ac.jp/tuitionfees/